Consumer Lending
We know of two truths: People need money and lenders need to lend money. If we know that, what could possibly go wrong? Well for starters, a LOT. First, the maze of laws and regulations can feel that they were designed specifically to cause you the greatest amount of angst in the shortest conceivable amount of time. If you’ve solved the first set of Rubik’s Cubes and your business is running, congratulations!
Are you also staying proactive with ongoing legal regulatory updates and everchanging IT and security needs, while you maintain a quality organization? We’re not trying to frazzle you. We just know that staying ahead of vital issues is far better than catching up after an audit or data breach. We’re on-edge, waiting to share our experience in navigating the lending world with you! When should we get started?
Human Resources
Imagine walking into a classroom and being given a roster with no instructions, having been told to teach a subject while managing testing and knowledge retention, attendance, morale, promotions for good behavior, and thwarting behavioral issues and personal conflicts.
Operation of your company’s Human Resources department can be compared to managing a classroom of students. Preparation and organization makes a daunting task much more manageable and far less overwhelming- and this is never truer than in managing HR. If you aren’t fully trained and prepared with tips and tricks ahead of time for the myriad of situations that will inevitably come up, one small problem can blow up exponentially faster than you’d expect. Whether your company employs only a handful or hundreds of employees, proper set-up is vital.
If you’re not quite sure where to start, or if you’re looking for help mid-stream, let us help! Preferably before you lose your mind.
SOP/Policies
Is your company equipped with solid, well-written, easy-to-read policies? Are all of your company rules and regulations on paper, or do you have to rely on post-it notes and good memory?
If you’re not using documented standard operating procedures, then chances are great that making sure that everyone is following them will be impossible. Referencing internal policies is vital for both trainees and well-seasoned employees alike, and consistently updating and keeping fresh ideas on paper is vital for a healthy company.
If you’re in dire need of good documentation because you’re starting from scratch, we’re well-seasoned in creating great, thorough SOP’s! Or, if you’ve got existing materials that could really use an update to keep them current, you’ll be amazed at the difference that a fresh set of eyes will make.
When a question or problem arises around here, we always say that no one can be correct or incorrect if it’s not a written policy. Are you certain that your policies are well documented? Let’s take a look at what you’ve got!
Information Security
If you’ve ever been personally affected by identity theft or a stolen credit card, you know that even relatively small breaches in your security bring about major headaches. Imagine being responsible for the security of hundreds, thousands, or more people’s information. Now imagine finding out that it has all been stolen and that it may be YOUR fault. We’re feel confident in our assessment that you really, really don’t want that to happen. They say an ounce of prevention is worth a pound of cure, and we couldn’t agree more. Are you ready to set up a time to evaluate your information security?